Privacy Policy

1. Introduction

Woltex (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (woltex.com.au), use our services, or interact with us online or offline.

2. Information We Collect

We collect information that helps us deliver and improve our services:

3. How We Use Your Information

We use collected data to:

• Provide, operate, and maintain our website and services
• Process transactions and send service-related communications
• Personalize your experience and deliver tailored content
• Analyze usage patterns to improve features and performance
• Send marketing materials (only with your consent)
• Detect, prevent, and address technical issues or fraud

4. Information Sharing & Disclosure

We do not sell or rent your personal information. We may disclose data to:

• Service Providers: Payment processors, hosting providers, analytics vendors, CRM platforms
• Legal & Regulatory Authorities: When required by law, regulation, legal process, or to protect our rights
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to confidentiality

5. Cookies & Tracking Technologies

You can control cookies via your browser settings; however, disabling cookies may affect site functionality. We use cookies to:

• Remember your preferences and login status
• Analyze site usage to optimize performance
• Deliver targeted advertising (with your opt-in)

6. Data Security

We implement robust security measures, including:

• TLS/SSL encryption for data in transit
• AES-256 encryption for sensitive data at rest
• Regular security assessments and penetration tests
• Access controls and authentication protocols
• Secure backup and disaster-recovery procedures

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, or reporting obligations
• Resolve disputes and enforce our agreements

8. Your Rights & Choices

Depending on your jurisdiction, you may have:

• Access & Portability: Request a copy of your data
• Rectification: Correct inaccurate or incomplete information
• Deletion (“Right to be Forgotten”): Request erasure of your personal data
• Restriction: Limit or object to certain processing activities
• Opt-Out: Withdraw consent for marketing communications

To exercise these rights, please contact us as described below.

9. International Data Transfers

Woltex is headquartered in Australia. If you are located elsewhere, please note that your information may be transferred to, stored, and processed in countries with different data-protection laws. We take appropriate safeguards such as standard contractual clauses to protect your data in transit.

10. Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal data, please contact us so we can promptly delete it.

11. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, legal requirements, or new features. When we make material changes, we will notify you by posting a prominent notice on our website and updating the “Last updated” date. Your continued use of our services after such changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

Thank you for trusting Woltex with your data. We’re dedicated to keeping your information safe and secure.